More Comcast Joy

My internet connection has been absurdly slow for the past couple of days. Below dial up at times. I've checked most of the things I know about on my end, so I went to Comcast's web site to see if they had any system updates. Not surprisingly, there weren't any, but their customer support page had a link with the description:

"Having trouble with connectivity, e-mail or computer performance?
Many problems can quickly be resolved using our One-Click Fixes."

Worth a shot, eh? Well, clicking on that link gets you this:

Not as helpful as I'd have liked.

I forget, who did MSN rank dead last in customer service for broadband providers? Oh yeah -- Comcast.